TSB / Self - TSB Chief Executive (2018) ITV Evening News Self. Contact us today to find out how we can help your business achieve more. Paul Pester + Add or change photo on IMDbPro Contribute to IMDb. TMB provides a wide range of IT solutions, including fully managed support, a 24-hour helpdesk and enterprise-grade cyber security. Not only has this fiasco already cost TSB more than £176 million in compensation and repair bills (with potential fines from the ICO to think about as well), the damage to the bank’s reputation could take far longer to fix than its broken IT systems.
![paul pester tsb paul pester tsb](https://www.thetimes.co.uk/imageserver/image/methode%2Ftimes%2Fprod%2Fweb%2Fbin%2Fa94c5346-6a80-11e8-9c53-0e2cb45ebb16.jpg)
His exit comes seven years after he started as the company’s chief executive, when it was in the planning stage of a split from Lloyds Banking Group. Mr Pester has now belatedly done the right thing and said he’s resigning after the re-emergence of problems with TSB’s online accounts and mobile banking app in the wake of maintenance work over. Paul Pester, the chief executive of Britain's crisis-hit TSB Bank, is stepping down after months of pressure following a botched IT project that has cost more than 200 million euros (180 million.
#Paul pester tsb series#
With the catastrophic result of these mistakes still causing problems, it highlights not only the importance of technology, but also the potential long-term damage that can be caused when it goes wrong. TSB boss Paul Pester has stepped down as chief executive of the bank after a series of IT failures left customers without online access to their accounts. TSB chief executive Paul Pester will give up his 'integration bonus' of £2m following the IT fiasco at the bank. And, it seems, the more complex the project, the harder it is to fix it when it doesn't work as expected.
#Paul pester tsb upgrade#
For a start, it’s apparent that the bank didn’t plan sufficiently for the migration, and it didn’t do enough testing to ensure the new system was ready to roll out to customers. The chief executive of TSB, Paul Pester, has stepped down following a disastrous IT upgrade and meltdown in April, which affected millions of customers and is still causing disruption 5 months on. Some of those parties will likely be held to account as investigations play out, but right now we can already take valuable lessons from what has happened to TSB.